Privacy Policy

Your privacy is important to us. The purpose of this Privacy Policy is to assist you in understanding the purposes for which we collect, use, disclose and process the personal data you have provided to us.

By interacting with us, submitting information to us or signing up for any events or services offered by us, you agree and consent to TheSteakager in collecting, using and disclosing your Personal Data, and disclosing such Personal Data to TheSteakager’s authorized service providers and relevant third parties in accordance to this Privacy Policy.

1. Personal Data

In this Privacy Policy, “Personal Data” refers to any data or information about you from which you can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

Examples of Personal Data that you may provide to us include (depending on the nature of your interaction with us):

  1. Your name, telephone number(s), mailing address, email address and any other information relating to you which you have provided us in any forms you may have submitted to us, or in other forms of interaction with you;
  2. Information about your usage of and interaction with our website and/or services including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.

2. Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting the information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.    

3. Collection of Personal Data

Generally, TheSteakager collects your Personal Data in the following ways:

  • When you submit forms relating to any of our products or services;
  • When you register for or use any of our services on our website
  • When you interact with our live chat operators
  • When you establish any online accounts with us, e.g. membership account
  • When you request that we contact you;
  • When you respond to our promotions and other initiatives;
  • When we receive references from business partners and third parties, for example, where you have been referred by them;
  • When you submit your Personal Data to us for any other reason.

If you provide us with any Personal Data relating to a third party (e.g. information of spouse, children, parents, employees and/or authorised representatives), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.

You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested.

4. Disclosure of Personal Data

TheSteakager takes reasonable steps to protect your Personal Data against unauthorized disclosure. Subject to the provisions of any applicable law, this Personal Data may be disclosed, for the purposes listed above (where applicable), to the following third parties, whether they are located overseas or in United States:

  • Anyone to whom we transfer or may transfer our rights and duties;
  • Relevant government regulators or authority or law enforcement agency to comply with any laws or rules and regulations imposed by any governmental authority; and
  • Any other party to whom you authorize us to disclose your personal data

5. Use of Cookies

Please note that we use cookies on our website. Cookies are text files that we put on your computer and they store / record information about your visit to and use of the website. Cookies can compile information about your browsing habits and can also enhance your browsing experience.

We use cookies for the following purposes:

  • To improve your user experience on this website;
  • To remember your preferences;
  • To help us understand how this website is performing;
  • To monitor traffic to the website;
  • To enable this website to function properly

Personal data (if any) that we collect from you through cookies may be passed to our third party service providers, whether located in United States or elsewhere, for one or more of the Purposes, for managing and/or administering our website, or for the purpose of data hosting/storage/backup. Your use of our website constitutes consent by you to our use of cookies and to the matters set out herein.

6. Withdrawal, Access and Correction of your Personal Data

You may withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or under our control by submitting your request to the Contact Us form on our website.

We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request.

However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue with your existing relationship with us.

7. Links to Third- Party Sites

Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites.

Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.

8. Security

We take all reasonable and necessary steps to protect the information provided by you from unauthorized access. We follow generally accepted industry standards to protect the personal information submitted to us. Employees and/ or any person dealing with your information are obliged to maintain confidentiality. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we are not in a position to guarantee the absolute security of your information. If you have any questions about security on our website, you can submit an email on frank@thesteakager.com or can contact us through the contact us tab provided on our website.

International visitors:

Our website is hosted in the United States and in intended for United States visitors. If you are accessing the site from Canada, European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.

9. Changes to this Privacy Policy

As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing and amending our policies, procedures and processes from time to time. Such changes, modifications, additions or deletions shall be effective immediately upon posting, unless otherwise indicated. You are encouraged to visit the above website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection. Your continued use of the services after such changes are posted will be deemed to constitute your agreement to and acceptance of such changes.

10. Questions and Contact Information

If you have any questions with respect to this Privacy Policy, please contact us at frank@thesteakager.com or mail us your queries at:  

TheSteakager
149 Ospreys View Rd,
Boone, NC 28607
USA

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This is some pretty groundbreaking dry-age technology here, we know that our fellow grill masters will have some questions. To learn more about the Kingsford™ line of SteakAgers or get answers to technical questions, get in touch with our friendly support staff for expert assistance.

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